It is a portal which works on WAP and has all the functionality and utility of a web site. The only difference is that it is available on Mobile phones. In simple words you can understand it as a web site whose appearance is customized to make it appear good to the mobile users and fit into the small mobile screen.

'BSNL Live', a WAP Portal, is a one stop shop for all your Information, Entertainment, and Communication related requirements.'BSNL Live' is your window to a wide array of services that range from hands on access to Videos On Demand that include Bolloywood, Astrology, Recipes/ Cookery, Entertainment, Cricket, Comics/ Animation, Movies and Trailers, Music, Multimedia games, Wallpapers of your choice of tones/tunes , Games on demand, Online SBI banking and social networking sites like facebook, orkut & much more.

Also access and enjoy a host of Value Added Services.

Zone	Wap Link
North	http://bsnllive.in
East	http://bsnllive.in
West	http://bsnllive.in
South	http://bsnllive.in

BSNLlive has designed an array of services to aptly quench your daily requirements.

• HelloTV : Watch HelloTV is a Live TV service which offers more than 50 channels on your mobile. This service is available for both 2g and 3g users with compatible handsets. With HelloTV you can now watch Live TV on your mobile anywhere anytime.
• Movies : Movies will be streamed on demand i.e. the content will be played in real time on your mobile from 'BSNL Live' directly without first getting stored.
• Videos: Video clips of 3-5 minutes (approx) on an average are available on demand. You can choose videos and download from the available huge library of content at 'BSNL Live'. The categories of content varies from astrology recipes/ cookery, entertainment, cricket to beauty tips/ clips, comics/ animation, Movies and Movie trailers, Music, Multimedia games and wallpapers, and other different tones/tunes . In addition to the above, more and more categories of video clips will be added to suit every taste and choice.
• Music : Full track song download: You can download full track audio songs (mp3) of your choice through 'BSNL Live'.
• Games : Various Categories of Games viz . Regular (Simple & premium) and branded multiplayer games are available. You will be able to view games that are compatible with your handsets, thus you need not to worry about compatibility of games. You would be required to pay the charges at the time of downloading a game.
• Wallpapers, Ringtones & Comics are other exciting services offered by BSNL LiVE.
• SBI mobile banking One can also download and access mobile banking application i.e SBI FreedoM.
• Popular links of social networking sites Facebook, Orkut and MIG 33 are also available in the BSNL Live.

Access to above services is recommended for 3G Subscribers for better experience but other content viz . Wallpapers, Themes, Screen savers, Ring- tones etc. can be used / downloaded by all the GSM subscribers.

You can configure the "bsnllive setting through the website.
You can send the settings yourself to your phone by visiting :

WEST ZONE http://210.212.179.183/msp/html/

NORTH ZONE http://218.248.65.83:8081/msp/html/

EAST ZONE http://218.248.71.14/msp/html/

SOUTH ZONE http://218.248.72.246/msp/html/

a) Log-in using your mobile number as 9194XXXXXXXX (replace xxxx.. with your number) and click login.
b) Go to device management tab
c) Select your phone vendor and Phone Model
d) Then click the Configure my phone Button

Please click here for the Manual setting of " BSNLlive " & " BSNLstream. "

Send "bsnlive" to 51010 to get the bookmark. And TV to 51010 to get the live mobile TV bookmark.

And TV to 51010 to get the live mobile TV bookmark.

• Any handset with WAP 1.2 browsing capability can be used to access 'BSNL Live' Portal.
• For BSNL Stream The hand set should be able to support RSTP streaming.

Yes, if your handset is GPRS capable and activated for GPRS service. However, only services compatible to your handset will be visible to you. And in case of watching Hello TV/Movies you need a video player supported handset.

'BSNL Live' can be accessed by all GSM (2.5 G and 3G) subscribers. However the Hello TV, videos, movies and full track songs and multiplayer games are heavy on data and to access these services you need to have a 3G connection, else your experience will be greatly reduced and the downloads for audio and video clips will take longer time.

Your handset must have "BSNL Stream" setting & it should be Video player supported .

All you need is a GPRS enabled handset that is capable of playing video clips, Go to Bsnl live home page, Click Hello TV & subscribe for Single channel pack or Combo Pack offer.

Before going to the Browser ensure the BSNLStream settings are installed in your handset

These are two Plans a user can choose. Single channel Pack is available on daily, weekly and monthly plan of a single channel subscription for Rs.10, Rs.20, Rs.30/50 respectively.

Combo Pack is a combination of 30 channels for just Rs.150.

Hello TV offers you an exciting assortment of over 50 channels that range from News to Entertainment, movies to music in addition to channels according to your regional preferences.

Some of the channels available are listed below. Please note that regional channels are available in relevant regions only. Also note that this list is indicative only. Please visit BSNL LiVE portal for a detailed of channels available in your zone.

Video on Demand allows you to choose your favorite video clips out of hundreds available on 'BSNL Live'. The price of an individual Video will be based on its type and it may vary from one video to another. The price of individual videos range from Rs.5/- to Rs. 20/- while a full length movie is priced at Rs. 40/-.

For each video the price will be displayed when you click on it to purchase. You will have to agree to the price of the video before the video download begins. But the deduction from your account will happen only after a successful download.

BSNLlive is the first 3G WAP portal that offers features that are not available on any other WAP Portal. Features and services like Live TV direct streaming, Movie on Demand, Unlimited 3G Games, Full length Audios, Video on Demand, Ringtones-True-tones & Poly-tones make BSNLlive completely unique

Special offers like wallpapers @ Rs5, Audios @ Rs5, Games @Rs 35, Video on demand @ Rs 10 are available during the festive season. A regular and consistent update by the BSNL team allows you to access content that is fresh and the latest.

Some Zones are shown in the following screen shot:

           

                 

Process for downloading is similar for all categories and are self explanatory on 'BSNL Live'. For your reference it has been explained here pictorially for videos:

• It is the home page view; now click on the link you wish to explore. In this case videos.
• The above click opens the category view within Videos. Based on your interest you can explore further. For example you move to Bollywood videos category.
• This list gives you various contents grouped under the Bollywood video section. You need to choose one video out of many.
• Once you click on a video it opens a dedicated page to the selected content. You click on the Buy tab.
• 'A click on the 'Buy' tab displays the price of the content. By clicking on the download link you finally give your consent to buy the content and content download starts. Once the download is complete the amount is deducted.

Figures are in the following page:

On 'bsnlive' Welcome WAP page you will find categories for Music and Games. Clicking on any one of these will provide you with the list of games or music which are compatible with your handset and is available for download

Streaming video/movie is content sent in compressed form over the Internet in a continuous stream and displayed to you on your mobile device in real time without getting stored in your mobile. The streaming content (Movie) can be viewed in a fixed time window i.e. whenever it is being streamed; whereas a downloaded video can be viewed at any point of time after download and any number of times.

For a streaming movie you have to remain connected to the network during the playtime of the movie. Streaming is good to view large video files as the same cannot be stored on the available limited memory of mobile. In case of streaming the content charges shall be deducted at the start of streaming.

The movies are streaming content; which is not allowed to be downloaded. For your convenience BSNL splits the movies in suitable 2-6 parts of 20-30 minutes each. You can view one part at a time by clicking on each part of movie one by one. However you should finish viewing all parts of the movie in specified allotted time which is 48 hours at present. The charges of the movie will be deducted only once, at the start of first part. It is not necessary to watch the parts sequentially. These parts can be viewed randomly and also repeatedly in the allotted time.

You get an access to the latest and best collection of a complete range of categories, be it videos or tones, movies or music and devotional too.

The service is available to all GSM (2.5 G & 3G) subscribers of BSNL whether Postpaid or prepaid.

When one receives a call or an SMS during the download/streaming following happens:

• In case of Streaming
  2G subscriber Session breaks. Subscriber will have to start the streaming from beginning.
  3G subscriber Streaming pauses and resumes after the call/SMS.
• In case of Video on demand
  2G subscriber Download pauses and resumes after the call/SMS.
  3G subscriber - Download pauses and resumes after the call/SMS.

If the GPRS connectivity breaks at anytime during executing any operation then an appropriate error message such as 'Network Connection Failed' will be displayed and you will be prompted to 'Try again'.

Until you have a successful download no money is deducted from your account. In such a situation when you come back into the network area, you can retry for your content. If you move from 3G area to 2.5G area the download speed will reduce to the speed of a 2.5 G network. Download/ streaming continuity is defined in Question no. 17. In case of partial download/streaming the surfing/download charges shall be applicable.

For any issue as such please contact BSNL Customer Care Center. The call centre staff will help you with a solution for your issue in a minimum possible time.

Download file association and download of file into device handsets can sometime be saved to a folder which the user has previously moved his files to or downloaded content into.

You can start using the services as soon as you buy your new handset, new SIM and your handset is configured for GPRS & 'BSNL Live'.

Whenever you want to buy/download any content the price will be displayed informing you about the same before you buy. The surfing/download charges for the content will be separate and as per your data plan.

CONTENT	PRICE
AUDIO SONGS	Rs. 15
GAMES	BASIC Rs.35 PER DOWNLOAD PREMIUM RS. 50 PER DOWNLOAD BRANDED / MULTIPLAYER RS. 100 PER DOWNLOAD
WALL PAPERS	Rs. 10
FULL LENGTH MOVIE	Rs. 40 PER MOVIE
HELLO TV	Rs. 10 PER DAY PER CHANNEL Rs. 20 PER WEEK PER CHANNEL Rs. 30 PER MONTH PER BASIC CHANNEL Rs. 50 PER MONTH PER PREMIUM CHANNEL Rs. 149 PER MONTH BOUQUET/COMBO PACK OF 30 CHANNELS Rs. 49 PER MONTH BOUQUET/COMBO PACK OF 5 CHANNELS Rs. 29 PER MONTH BOUQUET/COMBO PACK OF 3 CHANNELS Rs. 20 PER DAY - CHAMPIONS LEAGUE T20 LIVE STAR CRICKET Rs. 50 PER WEEK - CHAMPIONS LEAGUE T20 LIVE STAR CRICKET Rs. 125 FOR FULL SERIES - CHAMPIONS LEAGUE T20 LIVE STAR CRICKET
MOBILE EPISODE (i) CLIP DURATION 4 TO 5 MINUTES SHORT FORMAT VIDEO [DOWNLOAD] (ii) CLIP DURATION 20 TO 40 MINUTES [STREAMING]	Rs. 20 Rs. 20
FULL TRACK MUSIC 1. FILM BUNDLE (a) PREMIUM (b) REGULAR 2. ALBUM BUNDLE FULL ALBUM DOWNLOAD	Rs. 99 Rs. 49 Rs. 75
MOVIE STREAMING BUNDLE	Rs. 99 FOR BUNDLE OF 3 MOVIES
RINGTONES POLYTONE B. TRUETONE	Rs. 10 PER TONE Rs. 15 PER TONE
COMICS 1. On DOWNLOAD: (A) REGULAR (B) PREMIUM 2. ON SUBSCRIPTION	Rs. 10 PER DAY Rs. 20 PER COMIC Rs. 30 PER DAY
PREMIUM COMIC STRIP ON SUBSCRIPTION (B) ON DOWNLOAD	Rs. 10 PER DAY Rs. 30 PER MONTH RS. 3 PER DOWNLOAD
VIDEO ON DEMAND RECIPE AND COOKING TIPS VIDEO	Rs. 10 PER CLIP Rs. 5 PER CLIP /
SUPER SAVER PACK (DISCOUNT ZONE) (A) TOP 5 SONGS (B) BOLLYWOOD VIDEO (C) SINGLE MOVIE	Rs. 20 FOR BUNDLE OF TOP 5 SONGS Rs. 5 or Rs. 10 PER CLIP / Rs. 25 PER MOVIE

Yes, the data surfing/download charges will be applicable as per your subscribed data plan.

Yes you can use 'BSNL Live' while on roaming as long as you have an access to a 3G or a GPRS network without any change in the gprs/3G settings.

You can view your subscriptions through 'MyPage' option on 'BSNL Live'. To unsubscribe any Value Added Service you will have to click on the individual subscribed service and choose the 'unsubscribe' option. However it is recommended that you benefit from the pack till the validity of the subscription ends as the subscription will not automatically renew unless you purchase a new pack again.

3G Connection is advisable to experience Video on Demand, Movie streaming, Full track song download and multiplayer games as 3G will help in better browsing and better user experience. So why wait? Migrate to 3G to now and experience the thrill.

There are no settings required for these services except Hello TV where you need 'bsnlstream' setting You just need to subscribe to GPRS/3G Service and ensure appropriate GPRS/3G settings are on your handset( Detailed steps given in FAQ no.12.).

The handset should be capable of accessing WAP/GPRS enabled services. For videos, the handset should support video protocols like RTP and have an inbuilt real player.

Some of the services (videos/ Games etc.) will not be visible to you if your handset is not capable of supporting these services. Only those services which are supported by your handset will be visible to you from 'BSNL Live'.

You may use services like Hello TV & movies however the streaming speed may not be good and services which are not video intensive like ring tones, wall papers, simple games, etc are very good for 2g subscribers.

While the SAFARI/GALAXY portal provides only the content suitable for 2G /2.5G subscribers viz. ring tones, wall paper, simple games etc. BSNL Live' will provide additional contents suitable for 3G subscribers viz. more than 50 Live TV channels streaming , Movies, Video on demand, Video streaming, Multiplayer Games, Full track music downloads etc.

You can reach BSNL Customer care at

Zone	Toll Free	Other
North	1800-180-1503	094160-24-365
East	1800-180-1503	094340-24-365
West	1800-180-1503	094220-24-365
South	1800-180-1503	094000-24-365